Privacy Statement

Your data, your control.

This Privacy Policy describes how Coolizi Climate Technologies Limited collects, uses, discloses, and safeguards your information when you visit the Coolizi website, purchase a Coolizi portable air conditioner, or contact our customer-experience team. We have written it in plain language, and we update it whenever our practices change.

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Last Updated: 15 March 2026  ·  Effective Immediately  ·  GDPR / CCPA / PIPL Aligned

Section 1 — What Do We Do With Your Information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. You can unsubscribe at any time using the link at the bottom of every marketing email we send.

Section 2 — Consent

How do you give consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do you withdraw consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected] or mailing us at the address listed on our Contact page.

Section 3 — Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Beyond these limited circumstances, we do not sell, rent, or trade your personal information with third parties for their independent marketing purposes.

Section 4 — Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 5 — Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Section 6 — Cookies

Here is a list of cookies that we use. We've listed them here so that you can choose if you want to opt-out of cookies or not:

Cookie NameTypePurpose
cartPersistent · 2 weeksStores information about the contents of your cart.
_secure_session_idSessionUnique token, sessional.
storefront_digestIndefiniteDetermines access if the shop has a password.

Section 7 — Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Section 8 — Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Section 9 — Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with Personal Data. Personal Data that we collect may include, but is not limited to:

  • Email address
  • First name and last name
  • Address, State, Province, ZIP/Postal code, City

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your device to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Use of Data

We use the collected data for various purposes: to provide and maintain the Service; to notify you about changes; to allow participation in interactive features; to provide customer care; to provide analysis; to monitor usage; to detect technical issues; to give notices about your account; to carry out our obligations; and to contact you with newsletters, marketing or promotional materials that may be of interest to you.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information constitutes your agreement to that transfer.

Section 10 — Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing. We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your Personal Data is governed by their Privacy Policy.

These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. The payment processors we work with may include:

  • PayPal / Braintree — Privacy Policy: paypal.com/webapps/mpp/ua/privacy-full
  • Authorize.net — Privacy Policy: usa.visa.com/legal/privacy-policy.html
  • Worldpay — Privacy Policy: privacy.worldpay.com/policies/en

Section 11 — Questions and Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at [email protected].